FAQs

FAQs

D-Fence Customs

Have an outdoor solutions-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do you offer wood fences?

    Yes! D-Fence Customs specializes in crafting exquisite cedar fences of exceptional quality. A properly constructed and maintained cedar fence should last 30 years. That being said, we don’t undertake a lot of such projects, ensuring we only create the highest quality fences possible. However, when we do construct wooden fences, we only work with Clear or #1 American milled cedar pickets, a three-rail design, a sturdy baseboard, and a cedar top cap. We never use inferior cedar or upland cedar pickets. Additionally, all our wooden gates feature structurally designed and fabricated metal frames to ensure they withstand the test of time. We also ensure all our fences are aesthetically pleasing, with stunning structures. It’s why we prefer to apply stains and sealants to enhance the fence’s aesthetics and durability. At our company, we understand that many of our clients look for affordable solutions. We don’t compromise on our priority to create long-lasting and durable fences. You’ll find the value of our fences evident in their quality material and expert craftsmanship when you work with our fence company in Houston, TX.


  • What type of warranties do you offer?

    Though we do not provide specific warranties except for the pass-through manufacturer’s warranties, we do use the finest quality materials and industry-leading practices. In the rare event that an issue does occur within the first year, we address them free of charge. If the problem is caused by physical damage or damage beyond anyone’s control, we’ll assess it and provide solutions. Our aim is to foster long-term relationships with our clients; that’s why we go above and beyond to exceed your expectations and requirements at our fence company in Houston, TX. This being said, we do offer complimentary services for all gate operators covered by the manufacturer’s warranty through their original coverage period.

  • Do you have general liability insurance?

    Our fence company in Houston, TX is bondable and has an insurance policy of two million dollars.


  • What kind of access controls and gate operators do you use?

    Our fence company in Houston, TX is an authorized representative and installer for LiftMaster, CellGate, Viking, Elika, Nice, HySecurity, US Automatic, All O Matic, DKS Doorking, Linear, BFT, TransCore, AWID, EMX, Omron, Cartell, Optex, KNOX Partner, Diablo Controls, Seco Larm. These products are renowned for their extended functionality, robust warranties, quality backup battery systems, built-in lightning protection, and more. They even operate directly on 120 or 220 DC power. Additionally, most have circuits that can withstand water exposure, although it’s advisable to avoid it.

  • What kind of hardware and parts do you use?

    We are authorized dealers and installers of Locinox outdoor keyed and mechanical combination gate control lock hardware, keeps, gate closers, strikes, specialty hinges, and panic hardware solutions. Lockey mechanical combination gate control lock and panic hardware solutions, Von Duprin panic hardware solutions, BadAss Shut It heavy-duty specialty hinges, D&D TruCloseSureClose Hinges & Child Proof Magna LatchesHiMotions cantilever, pivot and specialty hinge, and gate hardware. Our fence company in Houston, TX uses some of the best hardware available.

  • Why don’t you use powder coating?

    At our fence company in Houston, TX, we don’t use or recommend powder coating because it can’t be maintained when it is chipped off or damaged in any way. Instead, we prefer to use primed and painted steel, which, when properly maintained, will last 25 to 30 years.

  • How do you protect exterior fences?

    We prefer and recommend staining the fence with Ready Seal Oil Based Stain and Sealer. Those looking for a product that can handle all aspects of any outdoor wood project will want to make sure to use Ready Seal Stain and Sealer for wood. Although originally designed for those in the field of professional restoration and the commercial contractor market, this product has since branched out into the DIY sector as well. This professional-grade wood stain will not only offer a valuable coat of protection for decks and outdoor furniture, it can help refurbish other potential areas around a home or community, like a fence or maybe a gazebo. Our fence company in Houston, TX can assist in finding the best methods to protect your fences.

  • How do you coat fences and gates?

    Our fence company in Houston, TX will clean the steel with OSPHO dip to coat it inside, then spray on the oil base marine grade classic black finish. Custom colors are oil-based custom callouts or manual matches by Sherwin Williams or Benjamin Moore. We typically use tubular steel before priming and painting the fence or gate. Though we primarily use a flat or satin black color, we encourage you to choose other colors, such as architectural blacks and bronzes. Exceptions to this rule are anything hand forged and fabricated with a solid bar or cast iron ornaments.

  • How do you set the driveway gate hinge posts?

    Our fence company in Houston, TX will set all driveway gate hinge posts at a minimum depth of five feet with a 12” diameter pier.

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